Lonza Capsules & Health Ingredients Business Response to the Covid-19 Pandemic

April 22, 2020

At Lonza, our mission is to enable our customers to promote a healthier world by delivering innovative medicines that help prevent, treat or cure a wide range of ailments.  

The global COVID-19 pandemic is a powerful reminder of the importance of that mission. We are profoundly aware of our obligations to help ensure the safety of our colleagues, continue supporting our customers and leverage our capabilities to address this rapidly evolving public health crisis.

We are working with our partners to maintain business continuity and prioritize the health and safety of our employees and customers.

As you know, we have implemented global measures to help prevent the spread, protect employees and maintain site operations, which include but are not limited to, home working for employees not required on site, social distancing on site and limited business travel. 

As we follow closely local governments’ requirements and recommendations, it is encouraging to see the implementation of a recovery plan in most countries.

Nonetheless, the continuing health and safety of our employees remains our primary concern. We will keep our precautionary measures in place for the foreseeable future, however, be reassured that these measures are not impacting our operations and business continuity in any way.

Operations and Site Measures

Each Lonza manufacturing site has a business continuity plan in place which considers the local situation, government requirements and guidance, the number of employees and type of manufacturing that takes place. Our site plans also include communication and cooperation with local health authorities and other relevant stakeholders. 

Supply Chain Impact

Lonza sources materials from suppliers across the globe and the supply chain of each material is mapped and monitored. We encourage you to reach out to your dedicated account team for any updates related to your orders.

Rest assured that the robust quality system in place for sourcing key raw materials is aimed at safeguarding the integrity of our supply chain. We have instituted best practices to mitigate risks, while maintaining the quality, safety and traceability of our empty capsules, dosage form solutions, and ingredients.

Resources for Information on Our Response to COVID-19

As the situation evolves, please continue to reach out to your point-of-contact, either at our sites or within our business management and our commercial teams, who will be happy to answer your questions.

These website updates are not intended to replace your regular interactions with our teams. If you have any questions about your current projects or placement of new orders, please continue to contact your account representative and regular point-of-contact.

By respecting a few simple rules and doing the right things, we will come out of this situation stronger than ever – together.